Welcome to MuvaHerbals. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or purchase our products.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Billing & Shipping Address
- Payment Information (processed securely through our payment partners)
- IP Address
- Browser and Device Information
- Order History
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Provide customer support.
- Send order confirmations and shipping updates.
- Improve our website, products, and services.
- Prevent fraud and unauthorized transactions.
- Comply with legal obligations.
3. Payment Security
We do not store your debit card, credit card, UPI PIN, CVV, or banking credentials.
All online payments are securely processed through trusted payment gateway providers using industry-standard security measures.
4. Cookies
Our website may use cookies to:
- Improve website functionality.
- Remember your preferences.
- Analyse website traffic.
- Enhance your shopping experience.
You can disable cookies through your browser settings at any time.
5. Information Sharing
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties such as:
- Courier and Delivery Partners
- Payment Gateway Providers
- Government Authorities (when required by law)
6. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
7. Your Rights
You have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally applicable.
- Contact us regarding any privacy-related concerns.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.
9. Changes to This Privacy Policy
MuvaHerbals reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
MuvaHerbals
Email: support@muvaherbals.com
Phone: +91 63829 74368
Address: Address: No. 140, CSI Church Street,
4th Street, Alangulam,
Tenkasi District,
Tamil Nadu – 627851, India.
